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My Order Was Marked Delivered, But I Didn't Receive It. What Now? (6)

Orders and delivery
My Order Was Marked Delivered, But I Didn't Receive It. What Now?

My tracking shows my order was delivered, but I haven't received it. Can I get a refund?
Why wasn't my order returned to FaceSock?
Can I get a replacement for my order?
How do I get my replacement order?
What is the production and shipping time for a replacement order?

I don't want to pay the reshipping fee. Can I get a refund instead?

Popular articles

Can I send my order directly to the recipient?
Business ordering, or a large order?
What is the delivery time?
How can I track my order?
In which countries do you deliver?

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